These Terms and Conditions apply to your use of the Practical CPD website and your registration for, and participation in, any Practical CPD workshop, course or event. By registering for a workshop or using our website, you agree to these terms.

1. General Information

1.1 About Us Practical CPD provides continuing professional development for veterinary professionals in New Zealand and Australia.

1.2 Eligibility Our courses are open to qualified veterinarians and veterinary nurses. You may be asked to provide proof of your qualifications when you register.

1.3 Changes to These Terms We may update these terms from time to time. Changes take effect when they are published on our website.

2. Registration and Payment

2.1 Registration Registration is completed online through our website. Places are limited and are allocated on a first-come, first-served basis.

2.2 Payment Full payment is required at the time of registration. We accept credit card, bank transfer, and Kahuvet or Knight Benedikt reward points. Kahuvet points (NZ) can only be used for New Zealand workshops, and Knight Benedikt points (AU) can only be used for Australian workshops.

2.3 Confirmation Once your registration is complete, a confirmation email will be sent to your billing email address. If you do not receive it, please contact us at info@practicalcpd.co.nz.

3. Cancellation and Refunds

3.1 Cancellation by You

  • More than 90 days before the event: 100% credit towards a future course, or a 95% refund.
  • 90 days or less before the event: 100% credit towards a future course, or a 70% refund.

Full payment must be received before you can attend.

3.2 Cancellation by Us If we need to cancel a course for unforeseen reasons, you can choose a full refund or a transfer to another course.

3.3 Substitutions You may transfer your place to another eligible participant, provided you let us know in advance.

4. Event Changes

4.1 Rescheduling and Venue Changes We may need to reschedule a course or move it to a different venue. If this happens, we will let affected participants know and offer a full refund or a transfer to another course. We may also consider reimbursing non-refundable flights or accommodation.

4.2 Presenter Changes Presenters may change.

5. Intellectual Property

5.1 Ownership All course materials and content are protected by copyright.

5.2 Use of Materials You may not copy, distribute or reproduce any course materials without our prior written consent.

6. Liability

6.1 Health and Safety Participants must follow all health and safety protocols during workshops. Practical CPD is not liable for injury or damage caused by a participant’s own negligence.

6.2 Limitation of Liability To the extent permitted by law, Practical CPD’s total liability for any claim arising from your participation in a workshop is limited to the course fee you paid. Nothing in these terms excludes or limits any rights you have that cannot lawfully be excluded, including under the New Zealand Consumer Guarantees Act 1993 or the Australian Consumer Law.

7. Educational Purpose, Clinical Responsibility and Insurance

By registering for a Practical CPD course, you acknowledge and agree that:

7.1 General Education Only All course content, including lectures, practical sessions, demonstrations, notes and discussion, is general continuing education. It is not clinical advice about any specific patient or case.

7.2 No Clinical Relationship Attending a course does not create a veterinarian-client-patient relationship, a clinical or advisory relationship, or a duty of care between you and any presenter, faculty member or Practical CPD staff member.

7.3 Your Professional Responsibility You are solely responsible, in your own professional capacity, for any decision to apply course content to a patient in your own practice, and for all clinical decisions and outcomes. You should hold professional indemnity insurance appropriate to your practice.

7.4 Exclusion of Liability To the extent permitted by law, Practical CPD and its presenters, faculty and staff are not liable for any loss, damage or claim arising from your application of course content to a patient. Nothing in this section excludes any rights you have that cannot lawfully be excluded, including under the New Zealand Consumer Guarantees Act 1993 or the Australian Consumer Law.

8. Privacy

8.1 Collecting Your Information We collect and store your personal information in line with New Zealand and Australian privacy laws. When you register for a workshop, you will be added to our mailing list. You can unsubscribe at any time.

8.2 Sharing Your Information With your consent, given at registration, we may share your email address with our sponsoring partners or course presenters. We do not otherwise share your personal information with third parties without your consent, except where required by law.

9. Code of Conduct

Participants are expected to behave professionally and respectfully at all times. Disruptive or inappropriate behaviour may result in removal from the course without a refund.

10. Contact Us

If you have any questions about these terms, please contact us.

Australia Email: info@practicalcpd.com Phone: 1800 960 300 Address: 31 Prime Drive Seven Hills NSW Australia 2147

By registering for a workshop or using our website, you confirm that you have read and agree to these Terms and Conditions.